Choose the route that fits your question, so it reaches the right person first time.
| You want to | Use | Reply within |
|---|---|---|
| Ask a general question | The form below, or contact@oda3.org | 2 business days |
| Train a team | Team enquiry | 5 business days |
| Get help with a course or your account | Help | 2 business days |
| Make a complaint | Complaint form | Acknowledged in 2 business days |
| Appeal an assessment result | Appeal form | Acknowledged in 2 business days |
| Ask for a refund | Refund request | Decision in 7 business days |
| Access, correct or delete your data | Privacy request | Completed in 30 days |
| Report an academic integrity concern | Integrity report | Acknowledged in 5 business days |